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1993-04-21
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4KB
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Microsoft Windows NT, Beta March 1993
S3 resolution and Dell systems with S3 video chipset installation problem
The Microsoft Windows NT product group has recently identified three video
problems with the S3 chipset. When installing the Windows NT Beta March
release on a Dell system with the S3 chipset, you may encounter a blank screen
at the conclusion of text based Setup as graphical Setup is loaded preventing
the installation of the Beta March release of Windows NT. Alternatively, if
you have successfully installed the Beta March release and later attempted to
utilize the S3 driver which may have resulted in a blank screen on reboot,
or experience screen flicker or other video related problems using the S3
driver, please take the following steps to replace the files as instructed
below to resolve the problem.
We appreciate our customers efforts in reporting problem areas and encourage
you to continue working with us to improve the product. If you continue to
encounter similar problems please let us know.
_____________________________________________________________________________
Creating the patch diskette:
To create the patch diskette just copy the files from this ZIP to the
root directory of a blank floppy disk. You can also do this with the
PKUNZIP command by typing
PKUNZIP WNT010.ZIP A:\
if your floppy drive is 'A'.
_____________________________________________________________________________
Section A
If Windows NT Setup failed to complete the installation with a blank screen
at the conclusion of text based Setup, please take the following steps:
1. Reboot the system by pressing CTRL-ALT-DEL or power the system off,
then on.
2. Boot from the Windows NT CD-ROM Setup Boot Disk or floppy Setup
Disk #1 to restart Windows NT Setup.
3. Select Express or Custom Setup.
4. If you selected Custom Setup, select Standard VGA from the list in
the Display line of the Software Components dialog and press enter to
continue the installation.
5. Windows NT will be installed with the VGA.SYS driver. Complete the
installation of Windows NT and change the video driver after Windows NT has
been installed beginning with Step 1 in Section C.
Section B
If you have successfully installed Windows NT and later attempted to install
the S3 driver provided in the Windows NT March release which may have resulted
in a blank screen on reboot, please read the instructions below to resolve
this behavior.
1. Boot MS-DOS or an alternate operating system.
2. Locate S3.DLL on the hard drive in the Windows NT system path. For
example, CD \WIN31\SYSTEM32. At the command line, type,
RENAME S3.DLL S3DLL.OLD.
3. Locate S3.SYS on the hard drive in the Windows NT system path. For
example, CD \WIN31\SYSTEM32\DRIVERS and type, RENAME S3.SYS S3SYS.OLD.
4. Windows NT will now use the VGA.SYS driver. Reboot the system and
select Windows NT from the Boot Loader to complete the installation of the
updated S3 driver beginning with Step 1 in Section C below.
Section C
If you have installed Windows NT utilizing the S3 chipset and are experiencing
screen flicker and other video related problems, please follow these steps to
replace the affected files:
1. Logon to Windows NT as Administrator or with administrator privileges.
2. In the Main Program Group, select Windows NT Setup.
3. From the Options menu, select Change System Settings.
4. Insert the patch disk in the floppy drive of your computer.
5. When the Change System Settings dialog appears, click on Display
settings and choose the appropriate S3 resolution entry and press enter.
6. If you were previously using the failing S3 driver, you will be
prompted by a dialog box asking if you wish to use the current driver or
a new one. Select new.
7. In the Insert Diskette dialog, type the floppy drive letter where
the patch diskette is located and choose OK.
8. When the files have been copied, exit the dialog and Program Manager
and Shutdown from Windows NT by pressing CTRL-ALT-DEL, and select Shutdown,
then OK. You may now log back on and proceed as normal.